B1 Unit 10 – Lesson 3 “Return Goods and Make Complaints”

1. Watch & Listen

2
- Watch the video
- Answer the context questions
  2 questions
2. Watch & Learn

2
- Watch the video again
- Answer the comprehension questions
  6 questions
3. Language Practice

2
- Reading Comprehension
- Training Exercises
  23 questions
4. Pronunciation Practice

1
- Listen & Repeat
  6 questions
5. Grammar Explanation

1
- Useful sentences if you have a problem with a product
6. Video Transcript

1
- Video Transcript
Writing Task

1
- Talk about a product

B1 Unit 10 – Lesson 3 “Return Goods and Make Complaints”

Talk about a product

Write a small paragraph about a product you have just bought which is faulty. Explain what is wrong with it using the quantifiers too / enough.

2. Write 5 sentences in the second conditional about impossible situations.

Préc. Video Transcript